Terms of Service

These Terms set rules for using the furniturdesk.click website, the virtual room planner, and requesting consultations.

1. Agreement and scope

By accessing or using this site, the virtual room planner, or requesting consultations, you agree to these Terms. If you do not agree, please do not use the services.

2. Eligibility and permitted use

  • You must use the services lawfully and in good faith.
  • You must not interfere with, disrupt, or misuse the website, planner, or booking/consultation features.
  • You must not upload or transmit content that infringes rights, violates laws, or is harmful.

3. Virtual room planner: accuracy and availability

The virtual room planner is provided for visualization and planning purposes. Results may not be perfectly accurate due to display settings, measurement assumptions, product availability, and other factors. We do not guarantee uninterrupted operation or that the planner will always be available.

4. Content and intellectual property

All trademarks, logos, text, graphics, layouts, and other content on this site are protected by applicable laws. You may not copy, modify, distribute, publicly transmit, or otherwise use the content without our prior permission, except as permitted by law.

5. Requesting consultations and product-related information

Information provided during consultations is for guidance. Final product availability, specifications, and pricing (including taxes where applicable) are confirmed separately during the contracting process.

6. Prohibited actions

You must not: (i) attempt unauthorized access; (ii) scrape or harvest data without permission; (iii) use the service to conduct fraud or unauthorized marketing; (iv) impersonate others; or (v) violate any applicable law.

7. Service changes, suspension, and termination

We may modify, suspend, or discontinue all or part of the services for operational, security, legal, or other reasonable reasons. We may also terminate access if you materially breach these Terms.

8. Disclaimer of warranties

To the maximum extent permitted by law, the services are provided on an “as is” and “as available” basis. We do not warrant that the services will be error-free, uninterrupted, or that any specific results will be achieved.

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, special, consequential, or punitive damages, including loss of profits, arising out of or related to your use of the services. Our liability is limited to the extent permitted under applicable law.

10. Privacy, cookies, and identifiers

If we use cookies or similar device identifiers in a manner that constitutes personal-related information, we will handle such information in accordance with the Act on the Protection of Personal Information and disclose cookie/device identifier handling appropriately, including where consent or necessity-based processing applies. See our Privacy Policy for details, including the Act on the Protection of Personal Information, cookie and other terminal identifiers.

11. Dispute resolution / complaints

If you have complaints or disputes, please contact us using the information below. We will respond in line with the framework for consumer complaint handling and dispute resolution.

12. Specified Commercial Transactions (Japan)

For online/mail-order style contracting with Japanese consumers, the legally required disclosures for the Act on Specified Commercial Transactions, Article 11 of the Act on Specified Commercial Transactions, and the display required under the Act on Specified Commercial Transactions (mail-order sales) must be presented. For advertising/offer pages, cancellation/termination and related conditions must be clearly disclosed at the offer step in accordance with Article 11 of the Act on Specified Commercial Transactions and Article 15-3 of the Act on Specified Commercial Transactions, and information should be easily accessible to users.

13. Taxes and pricing display

If we display prices in advance to consumers, we will present tax-included totals where applicable, including consumer tax, in accordance with the Total Price Display Requirement.

14. Changes to these Terms

We may update these Terms. Updated Terms will be posted on this page. Your continued use after the update becomes effective constitutes acceptance.

Contact (Complaints / Questions)

Email: [email protected]

Phone: +81 306 532 3338

Business operator: Kabushiki Kaisha (株式会社) furniturdesk.click, JP-113-0033 Tokyo, Bunkyo-ku Hongo 2-19-7, Hongo Business Center 6F. Legal representative: Anna Meyer, Managing Director.