Privacy Policy

2. Personal data we collect

• Contact information: name, email address, and any details you provide in inquiry forms.
• Account/usage information: information you provide when using features on our site.
• Device and cookie/device identifiers: data collected via cookies, similar technologies, and other device identifiers (e.g., for site functionality, analytics, and security).

Because cookie-like identifiers may be treated as personal-related information, we handle them in accordance with Act on the Protection of Personal Information, including device identifiers such as cookies.

3. Purposes of use

• To respond to your inquiries and provide requested services.
• To operate and improve our website and features.
• To analyze usage and measure performance.
• To prevent fraud, ensure security, and comply with legal obligations.

4. Legal basis / necessity and consent (Japan)

We process personal data in accordance with applicable requirements of Act on the Protection of Personal Information. For cookie/device identifiers and related processing, we provide transparency and, where applicable, handle consent/necessity-based requirements in accordance with that law and relevant guidelines.

Where we use cookies/device identifiers, we describe the categories and purposes in our cookie settings/notice and you may be able to control them (browser settings and/or our cookie preferences where available).

Reference citation: Act on the Protection of Personal Information and terminal identifiers such as cookies.

5. Sharing and disclosure

We may share personal data with service providers that assist us in operating the website (for example, hosting and technical support) as needed to achieve the purposes above, in accordance with applicable law. We do not sell your personal data.

We may disclose personal data if required by law, legal process, or to protect our rights and safety.

6. International transfers

If personal data is transferred to recipients located outside Japan, we will take appropriate measures to comply with the applicable requirements under Act on the Protection of Personal Information.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law.

8. Your rights and how to request

Under Japanese law, you may request disclosure, correction, deletion, or other rights related to your personal data, subject to applicable conditions. To submit a request, contact us using the details in Section 10.

We may verify your identity before processing requests.

9. Security

We take reasonable administrative, technical, and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

10. Contact (privacy)

If you have questions about this policy or your personal data, please contact us:

For complaint/dispute handling consistent with consumer expectations, we provide a contact process. Reference citation: Consumers’ complaint handling and dispute resolution framework.

11. Updates

We may update this Privacy Policy from time to time. The latest version will be posted on this page.